performance problem

[Martin Hairer]

Dear Phil, what hardware are you using? (Model as shown in "About This Mac"...) Also, what shows in the top left corner of the sound window if you hit the '0' key? Thanks,

Martin

--
HairerSoft
http://www.hairersoft.com/

[philxm]

I am not at that computer until Tuesday, will send that info then.

Thanks,
--Phil

----- Original Message -----
From:
"Amadeus discussion list" <forum_list@hairersoft.com>

To:
"Amadeus discussion list" <forum_list@hairersoft.com>
Cc:

Sent:
Sun, 26 May 2019 20:49:18 +0100
Subject:
Re: performance problem


Dear Phil, what hardware are you using? (Model as shown in "About This Mac"...) Also, what shows in the top left corner of the sound window if you hit the '0' key? Thanks,

Martin

--
HairerSoft
http://www.hairersoft.com/

[philxm]

Hi Martin,

Thanks for your attention to this matter. I'm using sn iMac, Retina 5K, 27", 2017. The processor is 4.2 GHz Intel Core i7. Hitting 0 in Amadeus shows Cocoa, whereas before the recent upgrade to Mojave it'd been Metal.

On May 26, 2019, at 3:49 PM, Martin Hairer <martin@hairersoft.com> wrote:

Dear Phil, what hardware are you using? (Model as shown in "About This Mac"...) Also, what shows in the top left corner of the sound window if you hit the '0' key? Thanks,

Martin

--
HairerSoft
http://www.hairersoft.com/

[Martin Hairer]

I am aware of this problem which also occurs on my older 2014 model 27'' iMac. I have reported this as a bug to Apple and they are investigating the issue. (It's not that Mojave completely broke things: it works fine on both my MacBook Pro and my wife's MacBook.) I hope that Apple will be able to fix this bug... Regards,

Martin

--
HairerSoft
http://www.hairersoft.com/

[Glenn Malling]

The problem also occurs on my mid-2012 Mac Pro.  I installed a Metal
capable graphics card and was then able to install Mojave.  I am
currently at 10.14.5.  Amadeus Pro reports Cocoa when I type the zero key.

Glenn

------------------------------

Message: 2
Date: Wed, 29 May 2019 21:09:13 +0100
From: Martin Hairer <martin@hairersoft.com>
To: Amadeus discussion list <forum_list@hairersoft.com>
Subject: Re: performance problem
Message-ID: <BEE40D22-16ED-4460-B583-C12537C0BDE7@hairersoft.com>
Content-Type: text/plain; charset="us-ascii"

I am aware of this problem which also occurs on my older 2014 model 27'' iMac. I have reported this as a bug to Apple and they are investigating the issue. (It's not that Mojave completely broke things: it works fine on both my MacBook Pro and my wife's MacBook.) I hope that Apple will be able to fix this bug... Regards,

Martin

--
HairerSoft
http://www.hairersoft.com/

[Martin Hairer]

Thanks! Could you please give the precise hardware (including precise graphics card model as reported by "System Report") so I can feed back as much information to Apple as possible? Best,

Martin

--
HairerSoft
http://www.hairersoft.com/

[gmalling@woh.rr.com]

On May 31, 2019, at 1:22 AM, forum_list-request@hairersoft.com (forum_list-request@hairersoft.com) wrote:
Date: Thu, 30 May 2019 19:26:28 +0100From: Martin Hairer <martin@hairersoft.com (martin@hairersoft.com)>To: Amadeus discussion list <forum_list@hairersoft.com (forum_list@hairersoft.com)>Subject: Re: performance problemMessage-ID: <65F1CEAD-9A20-4144-84A3-0BFCCE8A008E@hairersoft.com (65F1CEAD-9A20-4144-84A3-0BFCCE8A008E@hairersoft.com)>Content-Type: text/plain; charset="us-ascii"Thanks! Could you please give the precise hardware (including precise graphics card model as reported by "System Report") so I can feed back as much information to Apple as possible? Best,Martin--HairerSofthttp://www.hairersoft.com/

The complete system report is rather large. I hope these parts will do. If not I can email the 5.4 MB file directly.

Glenn

System Software Overview:

System Version: macOS 10.14.5 (18F132)
Kernel Version: Darwin 18.6.0
Boot Volume: Macintosh HD 1
Boot Mode: Normal
Computer Name: MacPro
User Name: Glenn Malling (gmalling)
Secure Virtual Memory: Enabled
System Integrity Protection: Enabled
Time since boot: 2 days 14:50

Hardware Overview:

Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: 6-Core Intel Xeon
Processor Speed: 3.33 GHz
Number of Processors: 1
Total Number of Cores: 6
L2 Cache (per Core): 256 KB
L3 Cache: 12 MB
Hyper-Threading Technology: Enabled
Memory: 48 GB
Boot ROM Version: 138.0.0.0.0
SMC Version (system): 1.39f11
SMC Version (processor tray): 1.39f11
Serial Number (system): C07JR0BMF4MG
Serial Number (processor tray): J52460159CZJC
Hardware UUID: 3FD9F1CA-F459-5714-84BE-06009021C8BF


AMD Radeon HD 7xxx:

Chipset Model: AMD Radeon HD 7xxx (Actually a Sapphire Radeon HD 7970)
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 3 GB
Vendor: AMD (0x1002)
Device ID: 0x679a
Revision ID: 0x0000
Metal: Supported
Displays:
LED Cinema Display:
Display Type: LCD
Resolution: 2560 x 1440 (QHD/WQHD - Wide Quad High Definition)
UI Looks like: 2560 x 1440
Framebuffer Depth: 24-Bit Color (ARGB8888)
Display Serial Number: YD4350856JL
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
Automatically Adjust Brightness: No
Connection Type: DisplayPort

[Martin Hairer]

That's perfect, thanks! Best,

Martin

--
HairerSoft
http://www.hairersoft.com/

[philxm]

Is it something that might clear up with a retroversion to a prior version of A. Pro?

I am aware of this problem which also occurs on my older 2014 model 27'' iMac. I have reported this as a bug to Apple and they are investigating the issue. (It's not that Mojave completely broke things: it works fine on both my MacBook Pro and my wife's MacBook.) I hope that Apple will be able to fix this bug... Regards,

Martin

[Martin Hairer]

Is it something that might clear up with a retroversion to a prior version of A. Pro?

I would be very surprised since the problem appears to be with macOS...
Regards,

Martin

--
HairerSoft
http://www.hairersoft.com/

[Martin Hairer]

Hi Phil / Glenn, this is just to let you know that Apple appear to have fixed that bug in the developer beta of macOS 10.15. Regards,

Martin

--
HairerSoft
http://www.hairersoft.com/